Sharjah Taxi Number and Contact

Sharjah Taxi Contact Numbers

Sharjah runs on one taxi number. The Sharjah Roads and Transport Authority (SRTA) operates a unified dispatch line, 600 52 52 52, that covers every licensed franchise in the emirate. Call it and you get the nearest available cream and orange cab, whether the door says Citi Taxi, Union Taxi, Sharjah Taxi or Emirates Cab. The same line handles complaints and lost property, and it answers around the clock.

How to Book a Sharjah Taxi by Phone

Phone booking is still the most common way to get a Sharjah taxi to a residential address, where street hailing rarely works. The call takes under a minute if you have your details ready.

1. Dial 600 52 52 52. The line is open 24 hours and is answered in English and Arabic.
2. Give your pickup point. A building name plus the nearest main road works better than a street number, because Sharjah addressing is inconsistent outside the central districts.
3. State your destination, including whether it is outside Sharjah. Dubai and Ajman runs are accepted, but telling the dispatcher up front avoids a driver declining on arrival.
4. Say how many passengers you are and whether you need a family or ladies taxi, which SRTA runs alongside the standard fleet.
5. Confirm the time. You can ask for now or book ahead, which is what most people do for early flights out of Sharjah or Dubai.
6. Note the plate number when the car is assigned. A small booking fee is added to telephone reservations on top of the metered fare.

Sharjah Taxi Complaint Number

SRTA handles taxi complaints centrally rather than pushing you to the individual franchise. There is no separate complaint hotline to memorise: the booking number doubles as the complaints number.

• By phone: call 600 52 52 52 and ask for the complaints option
• Online: eforms.srta.gov.ae carries a taxi complaint form in English and Arabic
• By email: info@srta.gov.ae for written complaints and follow-ups
• In person: the SRTA head office on +971 6 503 3333 during working hours

Whichever route you pick, the same four details decide whether SRTA can act: the taxi plate number, the date, the approximate time, and your pickup and drop-off points. Without the plate number a complaint about meter tampering or a refused trip is difficult to trace. Photograph the plate or the driver identification card inside the cab before you get out if something has gone wrong.

Sharjah Taxi Office and SRTA Branches

The SRTA head office sits on Al Wafa'a Street in Sharjah, P.O. Box 30330, on +971 6 503 3333. That is the address people mean when they search for the Sharjah taxi office, since the franchises themselves are dispatch operations rather than public counters.

SRTA also runs service points beyond Sharjah city. There is a counter at Sharjah International Airport, plus branch offices at Khorfakkan, Kalba and Dibba Al Hisn covering the emirate's east coast enclaves, and offices tied to the Al Dhaid and Al Madam toll gates. Opening hours are short by European standards, typically mornings through early afternoon with Friday reduced or closed, so check srta.gov.ae before making a trip in person. For a booking, a complaint or a lost item, you never need to visit an office at all.

Sharjah Taxi Companies: Who Runs the Cars

SRTA does not operate taxis directly. It licenses a small set of franchises, all running the same metered tariff, the same cream and orange livery, and the same booking line. The company name matters for employment and administrative enquiries, not for getting a ride.

For a fuller breakdown of the franchises, fleet sizes and head office details, see our Sharjah City Taxi guide.

Booking Without a Phone Call

If you would rather not phone, SRTA takes bookings through its online form at eforms.srta.gov.ae, which also handles complaints and lost property in the same place. Sharjah appears on the main ride-hailing apps as well, and the emirate's Digital Sharjah government platform carries transport services. SRTA has also installed one-touch taxi request units at a number of public locations around the emirate, which call a cab to that spot without a phone.

Sharjah Airport Taxi Rank

You do not need a number for a taxi at Sharjah International Airport. The rank sits on the arrivals level of the terminal, staffed and running 24 hours, with family and ladies taxis available alongside the standard cars. Fares are metered, and trips starting at the airport carry an extra AED 20 airport surcharge on top of the meter. A run into Sharjah city centre is usually in the AED 50 to AED 60 range.

If you are landing late, travelling with a family and luggage, or heading straight on to Dubai, a pre-booked car removes the queue and the surcharge arithmetic. Our Sharjah Airport transfers page covers meet and greet inside arrivals and fixed pricing to any UAE address.

Lost Property in a Sharjah Taxi

Left a phone, a laptop bag or a passport in the cab? Report it the same day if you can. Call 600 52 52 52 or use the lost property route on eforms.srta.gov.ae, and give the plate number, the date and time, and both ends of the trip. If you booked by phone or app there is a trip record, which makes identifying the car straightforward. If you flagged the cab on the street and did not note the plate, SRTA can still search by time and route, but the odds fall away quickly once the car has taken several more fares.

Sharjah Taxi Fares in Brief

SRTA sets the tariff, so the meter reads the same in every franchise car. There is a flag fall that rises at night, a per-kilometre rate, a minimum charge, and the AED 20 surcharge on airport departures. Booking by phone adds a small dispatch fee. Crossing into Dubai adds Salik at the toll gates you pass.

As a rough guide, a Sharjah to Dubai trip runs around AED 80 to AED 150 depending on your start and end points, and Sharjah to Ajman is a short hop well under that. Full current numbers are in our Sharjah taxi fare guide, with route-specific breakdowns for Sharjah to Dubai and Sharjah to Ajman.

About Sharjah Taxi

Sharjah taxis are cream and orange in colour and are metered. The flag-fall rate differs from Dubai taxis, and fares are regulated by the SRTA. Taxis are available from taxi stands across Sharjah, from hotels, and through the SRTA app. You can also call the booking lines listed above to arrange a pickup.

Sharjah taxis can cross into Dubai, Ajman, and other emirates. However, drivers returning to Sharjah from Dubai cannot pick up passengers in Dubai - only in Sharjah. This sometimes affects availability at peak hours, as drivers prefer shorter trips within Sharjah.

When Official Taxis are Not Available

During peak hours, school drop-off times, and on weekday mornings, Sharjah taxis can be hard to find. If you are in a residential area, the wait can be long. If you need to cross into Dubai at rush hour, drivers may be reluctant to take the E11 or E311 when traffic is backed up.

For those situations - or for any trip where timing and reliability matter - Gulf Chauffeur provides a pre-booked private alternative. You arrange the pickup the night before or hours in advance. A GMC Yukon or Mercedes-Benz Vito arrives at your address at the time you specify. Fixed price, confirmed in advance, no waiting at a taxi stand.

Popular Sharjah Transfer Routes

The most common journeys Gulf Chauffeur handles from Sharjah:

• Sharjah to Dubai - Marina, DIFC, Downtown, Deira, DXB Airport
• Sharjah to Abu Dhabi - business and leisure day trips
• Sharjah to Ajman - short intercity transfer
• Sharjah International Airport - arrivals and departures